Policy on Social Media
This policy defines the acceptable use of social software by library patrons, staff, and administrators of Brooks Free Library. The online environment is becoming the meeting place of the future, thus the use of social networking sites compliments the Brooks Free Library mission of providing information services to patrons in a timely fashion, as well as creating a meeting place in our community.
Brooks Free Library offers social software tools for the professional and recreational use of staff members, patrons, and the general public. These social software tools provide a limited (or designated) public forum to facilitate the sharing of ideas and information about library and town-related subjects, events, and issues. The organization’s social software is intended to create a welcoming and inviting online space where users will find useful and entertaining information and can interact with library staff, patrons and each other. Posts and comments may be moderated by Brooks Free Library staff members, administrators, and trustees. We reserve the right to remove comments that are unlawful or offensive.
Definition of Social Software
Social software is defined as any web application, site, or account that facilitates the sharing of opinions and information about library-related subjects and issues. It can include, but is not limited to, such formats as blogs, websites, wiki, and/or social network pages or posts (e.g. Facebook, Pinterest, Twitter, LinkedIn, etc.)
Responsibilities and Comment Guidelines
Brooks Free Library social forums are public forums. Users are required to stay on topic and abide by the law. It is expected that all content on Brooks Free Library sponsored social software will be respectfully presented.
Staff members and volunteers may not represent themselves with an on-line presence associated with the Brooks Free Library without the permission of the Library Director. When permission is given, content must be appropriate and professional and not include personal information or opinions that conflict with the official library positions or policies or discredit the Library’s public image.
Brooks Free Library welcomes relevant comments but reserves the right to remove postings that are off topic or that violate intellectual property rights of any third party. Brooks Free Library is not responsible or liable for content posted by subscribers in any forum, discussion board, or comment section of any social networking site. Personally identifiable information about library patrons or the general public will not be solicited or published by the Brooks Free Library. Contributors are expected to post information which, in their best judgment, will be of value to community members. Postings will be respectful of Brooks Free Library staff, trustees, patrons, contractor(s), volunteers, partners, competitors, and critics.
The following list (not exhaustive) is grounds for removal of posts or comments from a Brooks Free Library web application:
- Personal attacks, insults, or threatening language
- Libelous and/or defamatory statements
- Private and personal information
- Materials that may violate copyright
- Comments unrelated to the content of the forum, and/or hyperlinks to material not directly related to the discussion or deemed inappropriate or offensive
- Commercial promotions or spam
- Organized political activity
- Obscene posts
- Duplicated posts from the same individual
Approved by Brooks Free Library Board of Trustees on May 13, 2015